{"id":116,"date":"2021-05-31T08:25:14","date_gmt":"2021-05-31T08:25:14","guid":{"rendered":"https:\/\/dome-consulting.com\/?p=116"},"modified":"2026-06-11T13:26:53","modified_gmt":"2026-06-11T13:26:53","slug":"circuits-pandemic-impact","status":"publish","type":"post","link":"https:\/\/dome-consulting.com\/en\/blog\/circuits-pandemic-impact\/","title":{"rendered":"Wamos&#8217; key strength for overcoming the pandemic: customers, product, teams and technology"},"content":{"rendered":"<p>Mapagrouptravel CEO Alberto D\u00edaz discusses the challenging situation the company has faced over the past year. He explains how they are dealing with the standstill in circuit tours and the measures they are taking to ensure this segment recovers in the coming months.<\/p>\n<h3>How has te circuit tours segment been affected by the pandemic crisis?<\/h3>\n<blockquote><p>Circiut tours as a product have been heavily impacted. In our case, even more so due to the disappearance of the domestic product. What we have been able to do is prepare for the future and cut costs as much as possible to survive the pandemic.<\/p><\/blockquote>\n<h3>What measures has the company taken to improve biosecurity in travel?<\/h3>\n<blockquote><p>So far, very few, as we have not operated a single tour in the past 13 month. Of course, we have given it a lot of thought, but with no clear timeline for the return of travel &#8211; and constant changes and uncertainty &#8211; we will assess the real situation once operations resume.<\/p><\/blockquote>\n<h3>Do you think this situation will affect customers of circuits tours?<\/h3>\n<blockquote><p>Generally speaking no. In fact, given our customer profile, they are likely to be among the firts to be vaccinated. However, some aspects will inevitably change.<\/p><\/blockquote>\n<h3>Which destinations have been most affected, and which do you expect to recover fastest?<\/h3>\n<blockquote><p>All destinations have been equally affected since travel has essentially come to a halt. The quickest to recover will be domestic and nearby destination &#8211; namely Europe &#8211; as wll as those with ihigh vaccination rates, such as Israel or the UAE.<\/p><\/blockquote>\n<h3>Have you made any changes to your product due to new health requirements and changing traveler behavior?<\/h3>\n<blockquote><p>Yes, the changes we have implemented focus on creating a more exclusive and personalized product.<\/p><\/blockquote>\n<h3>How are booking for circuit tours shaping up for the upcoming season?<\/h3>\n<blockquote><p>Given the current situation, bookings are almost non-existent. However, we strongly believe in our product and expect the situation to improve.<\/p><\/blockquote>\n<h3>Are travelers more likely to choose shorter distances over long-haul trips?<\/h3>\n<blockquote><p>Yes, absolutely. Customers will tend to choose destinations such as the Balearic Islands or the Canary Islands rather than long-haul destinations like the Riviera Maya or Thailand. Above all, they will prioritize destinations that offer greater security, particularly those with high vaccination rates.<\/p><\/blockquote>\n<h3>What business oportunities have emerged in this new context?<\/h3>\n<blockquote><p>During the pandemic, we have significantly improved our technological capabilities across the board. In collaboration with Dome Consulting, we have implemented several improvements for our clients. One of these, which we will announce soon, will be especially useful for travel agents.<\/p><\/blockquote>\n<h3>What will your strategy be moving forward?<\/h3>\n<blockquote><p>We will continue with the strategy we have followed for years: taking care of our customers, offering a well-designed product, maintaining a strong price &#8211; quality balance, relying on qualified staff, and staying at the forefront of technology.<\/p><\/blockquote>\n<h3>What role does Dome Consulting&#8217;s technology play in this process?<\/h3>\n<blockquote><p>Dome Consulting has been our partner for a long time, and our paths have always gone hand in hand. In times likes these, this kind of realtionship and trust becomes even more valuable.<\/p><\/blockquote>\n<h3>What are the competitive advantages of working with our systems in a context like this?<\/h3>\n<blockquote><p>Above all, experience and industry knowledge. Today, many companies face challenges due to their providers&#8217; lack of sector expertise. Dome Consulting has many years of experience in the travel industry, which makes it much easier to approach any project that arises.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Mapagrouptravel CEO Alberto D\u00edaz discusses the challenging situation the company has faced over the past year. He explains how they are dealing with the standstill in circuit tours and the measures they are taking to ensure this segment recovers in the coming months. How has te circuit tours segment been affected by the pandemic crisis? 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